Category

strategy
Anyone running a business should understand, with laser like clarity, the customer problems their business solves. Not only will this mean the business will be focussing on the right activities, it will also be the single greatest determinant of the business owner’s wealth. There’s a coffee shop (restaurant really, that also does a nice coffee)...
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If you build it, they will come. Nonsense. If they come, build it. That’s pretty much the message I try to ram into new startups, imploring them to use the lean canvas, or some such method, to ‘just get out there’ and be nimble and responsive to customers’ needs, building up their business along the...
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The Sydney Harbour Bridge was opened in 1932, and took eight years to build. In 1926, you could see the large pillars on either side of the harbour, from which the famous steel arches would start to appear a few years later. By the end of 1928, the entry roads were clearly visible leading up...
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Over the break I read Eddie Izzard’s excellent ‘Believe Me, a memoir of love, death and jazz chickens‘. Bill Gates, of all people, had recommended it as a top read, and I thought ‘now why would a serious bloke like Mr Gates be into the autobiography of an English cross-dressing comedian?’ Then I reached page...
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An oft-heard refrain these days is a lament “Everything’s changing so fast!” and it would be easy to sign up to this notion. Look how we totally rely on our smartphones these days, turning to them an average of 150 times a day. It makes one wonder what we did for entertainment, news and chat...
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When we were contemplating the best revenue model for aussiehome.com, the online real estate portal we established in 1999, we considered the following main alternatives: Subscriptions – real estates agents pay regular fees to list their properties Advertising – advertisers pay for display ads on the website eCommerce – home seekers can buy/rent directly off...
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Many of us can make business seem a little bit more complicated than it is. Setting up a business is really easy. I did it (for the 2nd time in my life) this week . I had thought of a name, which had an available web address, a line that encapsulated what I would do,...
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The rise and fall of once dominant people, companies and economies is common place. These days, if you think of the most amazingly successful, be wondering how well placed they will be a decade from now. 10 years ago, the top website in the world was MySpace. It was the first social media darling, quickly to...
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The final day of the company directors course focussed on board effectiveness –  what is it? how can it be managed? what’s best practice? what are some of the traps? The first half involved long time board recruiter Mike Horabin sharing his vast knowledge and decades of hard won experience. The second half involved us being put...
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The 4th day of the company directors course was all about “the books”, and what directors need to know about them, what they need to ask, and why. For many this was the day they dreaded, but I’ve never found accounting all that bad, in that the principles (once learnt) are fairly straightforward and much of the...
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About Charlie

For the past two decades, I have driven digital transformation and led change at various innovative companies, obtaining strong results.

Contact me to see if I can help.