By

Charlie Gunningham

The worst customer service ever

My wife passed away late last year, which was obviously incredibly sad, tragic and traumatic for her, me, our children, her Mum, and other family, colleagues and friends. We were devastated; she was so young, and full of life, never smoked or drank, and fundamentally, was one of the most thoughtful, kind and beautiful souls...
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Lasting Change

Lasting change from the inside

As my dear Mum used to say: “If you want something done, do it yourself!” I’m not sure I completely agree with this, as you will probably need a team, need to influence some other people, and take them all along with you. You can’t do it all on your lonesome. But there’s a kernel...
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Startup leadership

The startup leadership style

I started leading teams in my second year of teaching, back in 1987… 36 years ago. Oh my goodness. I had leadership ‘thrust upon me’, you might say. I had completed just one year of teaching, and the school appointed another Economics teacher, and de facto, I was made Head of Department. Within a year,...
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Want results? Remove the fear of failure

A year ago, after yet another one-sided Ashes context down under – a 4-0 defeat this time, like the last, and the time before that – the battered and bruised English team limped home to endure the usual soul-searching from the media and assorted punditry. It was not just the defeat. Nor its manner. England...
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Paying-NFP-Boards

Paying NFP board members

Increasingly, not for profit boards are paying their board members... why? and how much?
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Collapses happen due to bad structures

Collapses happen due to bad structures

In cricket, as in business or construction, collapses happen due to bad structures
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Incite Awards trophy

Entrepreneur of the Year

Winning the WA Entrepreneur of the Year award was humbling, and a huge honour...
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Scoring startup

Ten criteria for rating a tech startup

Ten factors investors should use when assessing tech startups
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Pitching heroes

The entrepreneurs are the heroes, not the investors

The real heroes at a pitch night are those getting up and giving it a go.
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