I felt better that I got that off my chest yesterday, so here’s another bug bear. “I’m sorry, I didn’t have the time“. No excuse. Ever! You mean you did not prioritise and make time. You thought something else was more important, which may be true, so at least be honest and say that. That’s...Read More

One of the silliest things people say when asked why things are done in a certain way: “Because we’ve always done it like that.” This is NEVER the answer, and always stifles creative thinking. Ban it from your workplace! Not just $1 in the cookie jar, ban people from saying it. Ever. Shift their thinking...Read More

After my last post about being (literally) hit by a bull, it was perhaps fitting that I would attend a breakfast on Friday morning, with author, comedian and corporate speaker Andrew Horabin talking about his latest book ‘Bullshift‘. He had placed a copy on every seat, and he went through, in a lively interactive manner, some...Read More

You and I spend far too much time on email. Worse, it interrupts our days, and we’ve become slaves to it. We even check our messages in the car at red lights (which is illegal – you are not even allowed to touch your mobile device while in a car), and it’s become the bane...Read More

As some of you know, I set up and ran an online business back in 1999 and ran it successfully til it was sold in 2010. I now work for my new masters, deploying what I learned over the past decade or so, on a much larger scale. I’m having lots of fun. Today, I...Read More

I get the feeling many businesses often survive despite themselves. There are some pretty mediocre management practices, products and customer service levels out there all too often. Whether by neglect or plain laziness, too many businesses eek out a living with tired employees hanging on for grim death, unapplauded, unmotivated and unrewarded for their efforts. Worse,...Read More

Many moons ago in a former job on a different continent I remember seeing a circus performer give an electrifying ad lib performance to a school assembly, involving several of the students there assembled. During the mayhem, he looked up and said “if any of yers see a job for a company that talks about...Read More

Down at the cricket ground this weekend I bumped into John Inverarity, who is now Chairman of Selectors to the national cricket team. I was luck to get to know John in a variety of past organisations, and he is one of the most humble, decent and brilliant leaders you will ever come across. Many...Read More