I did a talk on digital disruption last year, and I asked those in the audience to raise their hands if they thought their industry had experienced, or will experience digital disruption (as in – a new digital solution enters their market and makes their products less worthwhile and/or totally shakes up the product offerings). Maybe...Read More

In a previous post I lambasted bad project management (and really that means bad project managers) for taking interminable time to get projects done, without recourse to what the customer wants, what the organisation can deliver, yet with massive budget cost and time overruns. [How do these people still keep their jobs? … that’s for another day.]...Read More

Thanks iiNet for being a business that totally GETS customer service… Rang up for a new nano SIM card today (… it’s Christmas Eve) – phone answered and I’m speaking to a real life person within 10 seconds. 10 minutes later I’m walking into their store, having parked right outside, I am greeted nicely and...Read More

  At this time of year many of us are invited to a multitude of events, be they business breakfasts, lunches, sundowners or full scale conferences. This week I’ve attended all formats, and next week looks to be no different. In what was a high quality week, I was privileged to hear Fortescue Metals Group Chair...Read More

I’ve just concluded an annual series of eBusiness lectures I’ve been presenting at UWA Business School for the MBA program since 2005. ‘Getting away from the day job‘ to concentrate on the more academic side of ebusiness has always allowed me to think through what I am doing, as well as try to present some practical advice...Read More

I’ve been involved in many, many projects over the last 30 years or so, everything from a few days of elegant efficiency to months of dreary dreadfulness. Project management is both an art and a science, and no one has ‘the’ answer… but I can tell you some things you should NOT do. Oh yes almighty....Read More

A few years after completing my MBA and two years after starting my own business, one of my Business School professors brought me Jim Collins’ 2001 book, ‘Good to Great‘. It’s rare a business text has me hanging on its every word, but this one surely did, and still does a dozen or so years later. I...Read More

[slideshare id=35465689&style=border:1px solid #CCC; border-width:1px 1px 0; margin-bottom:5px; max-width: 100%;&sc=no] On Thursday night I gave a presentation on ‘Naming your Startup‘, (see slides here, or above) to the Perth Founder Institute. In many ways, the name of your company can mean everything, and nothing. You could name it “Blaghhh” or “Twitter” or “Google” or “Snapchat”...Read More

It was a wintry English day in late 1988, and I took my A-Level class to the Westminster Hall in London for an Economics conference. On the bill was the the shadow Chancellor of the Exchequer (Treasurer) John Smith, but he could not make it on the day, so his very young looking 35 year old parliamentary private...Read More

We love stories. We are wired for stories. Over the generations, we learned from our elders as they used stories to widen our eyes and make us listen and remember. And so information was passed on through the ages. I get out to quite a few presentations these days, and in the past few weeks alone have...Read More