Tag

business

Advice for entering business awards

When I ran my own business I found that one of the best ways to get a free kick with media is to win business awards. When our business was a fragile 6 month old we won the ‘Best E-Commerce Innovation‘ award. We were up against some big players, and we were amazed. It gave us a...
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In praise of the Big Bash

Many of us were on the edge of our seat last Wednesday when the Perth Scorchers won the 4th Big Bash Trophy off the last ball of the game, to successfully defend the league title they won last year, in what was their 4th successive grand final. Being a Scorchers fan, you would assume I would...
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Digital disruption – bring it on!

I did a talk on digital disruption last year, and I asked those in the audience to raise their hands if they thought their industry had experienced, or will experience digital disruption (as in – a new digital solution enters their market and makes their products less worthwhile and/or totally shakes up the product offerings). Maybe...
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Customer Service Supreme – well done iiNet

Thanks iiNet for being a business that totally GETS customer service… Rang up for a new nano SIM card today (… it’s Christmas Eve) – phone answered and I’m speaking to a real life person within 10 seconds. 10 minutes later I’m walking into their store, having parked right outside, I am greeted nicely and...
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Scotland the Brave

The signs are that the vote for Scottish independence this week is going to be close. The NO vote (or ‘No thanks’ as the posters politely put it) has been ahead for years, but as the voting day drew close the YES camp crept up, and for a time took a slight lead. I don’t...
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Good to Great is still great

A few years after completing my MBA and two years after starting my own business, one of my Business School professors brought me Jim Collins’ 2001 book, ‘Good to Great‘. It’s rare a business text has me hanging on its every word, but this one surely did, and still does a dozen or so years later. I...
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Becoming a CEO

On Thursday morning I attended an excellent AmCham event, with Lloyd Smith of Gerard Daniels speaking on the topic of ‘Becoming a CEO’. I first met Lloyd across the parent interview table at a school I taught at 15 years ago, as a sponsor of our MBA alumni association and also at various UWA events....
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You learn most when you teach

In order to teach something, you first have to know it well. More than that, you need to know how to communicate that learning so it becomes the learning of someone else. That is a different plane entirely. When I was a school teacher, I found my understanding of Economics grew each year as I...
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What Perth start-ups need now

A recent report commissioned by the City of Perth found there are 2,500 people involved in tech start-ups in Perth. The same report also noted that there was only an amount equivalent to $3 per capita available to invest in them. Over in Silicon Valley there is $1,300 per person, in Israel $900, Denver-Boulder $500....
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The challenge to media companies, writ large

As you will know, dear reader, I made a career change earlier this year, to work for a local business news media organisation. Looking at the chart above, you may wonder why! I’m absolutely loving it. The attraction of the position was to be front and centre of a major shift in how media companies arrange...
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