Category

leadership

Behaviours are set early

The passing of Alan Bond this week has made many think back to the decade of the ’80s with its big hair and even bigger, brasher entrepreneurs. It was the decade that saw a new generation of leaders in Steve Jobs, Bill Gates and Richard Branson come into their own (their companies still hold sway to this...
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Advice for entering business awards

When I ran my own business I found that one of the best ways to get a free kick with media is to win business awards. When our business was a fragile 6 month old we won the ‘Best E-Commerce Innovation‘ award. We were up against some big players, and we were amazed. It gave us a...
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Knowing when to stop loss

The ‘stop loss‘ decision is one of the hardest to make, whether it’s in management, sport, or in life generally. When something is not going well, your early inkling can be put any nerves down to ‘post purchase’ fear, but as things continue to pan out not quite as planned, you look increasingly bad if you persist...
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San Francisco, not SF, San Fran or Frisco

Don’t call San Francisco ‘San Fran’, ‘SF’ or ‘Frisco’ – the locals never refer to their city that way, you only look like a tourist. Which I was last week, on my second trip to the world’s tech capital, taking in SugarCON (SugarCRM’s annual conference) and a few other things along the way. San Francisco (or...
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Why walking is the right thing to do

“It’s not the cheating that got me, it was the feeling I had got away with it.” I’m not sure what movie that’s from (do please tell), but when I heard it I understood the meaning. The guilt, the knowledge that your victory had been sullied, that you had not played fair was all consuming....
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Lessons from history – part two (the conclusion)

In my previous post I related the story of my history teacher Peter Sibley, who we suspected was not exactly reading every (any?) word of our essays, over 30 years ago. 15 years pass. I am now a teacher myself, in far flung Singapore, and have helped organise a cricket tour back in the old country,...
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Perth’s startup scene

I’ve met a few people this year interested in getting into Perth’s startup scene… so here’s a humble overview as I see it. Go to a few of the events below, meet some of the folks and quite quickly you’ll be at the centre of the action. Why not help out and get involved? Perth Morning Startup...
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In praise of the Big Bash

Many of us were on the edge of our seat last Wednesday when the Perth Scorchers won the 4th Big Bash Trophy off the last ball of the game, to successfully defend the league title they won last year, in what was their 4th successive grand final. Being a Scorchers fan, you would assume I would...
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Minimum Viable Product – just get out there!

In a previous post I lambasted bad project management (and really that means bad project managers) for taking interminable time to get projects done, without recourse to what the customer wants, what the organisation can deliver, yet with massive budget cost and time overruns. [How do these people still keep their jobs? … that’s for another day.]...
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Customer Service Supreme – well done iiNet

Thanks iiNet for being a business that totally GETS customer service… Rang up for a new nano SIM card today (… it’s Christmas Eve) – phone answered and I’m speaking to a real life person within 10 seconds. 10 minutes later I’m walking into their store, having parked right outside, I am greeted nicely and...
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